WHAT YOU SHOULD DO Please call our toll free telephone number (800-640-8469) to arrange to receive your FREE replacement product. You will need to provide us with your name and address, telephone number, and where you purchased your Baby Sitter. We will send you a stamped, self addressed envelope. You are required to cut the webbing straps with buckles from your Baby Sitter and return them to us (to be certain it is no longer in use).
Call For More Info: Basic Comfort, Inc. (800) 640-8469 or email us at: Baby Sitter Recall for more information.